Privacy Policy

1. Scope and Acceptance

This policy applies to all users accessing SEZA mobile services, testing programs, and related support channels. By using SEZA, you acknowledge this policy.

2. Information We Collect

We may collect identity details, contact information, account credentials, transaction metadata, device information, and support communications.

During testing, we may also collect diagnostic logs and feedback to improve reliability, usability, and security.

3. How We Use Information

SEZA uses data to provide payment functionality, verify account activity, prevent fraud, improve service quality, and communicate important notices.

We use testing insights to prioritize fixes, optimize performance, and prepare safe production rollout.

4. Legal Bases and Consent

Depending on your jurisdiction, processing may be based on consent, contract performance, legal obligations, legitimate interests, or protection against abuse and fraud.

5. Information Sharing

We may share data with payment infrastructure providers, identity verification partners, and trusted service providers that support app operations.

We may disclose information if required by law, legal process, public safety obligations, or to protect SEZA users and services.

6. Data Retention

We retain data as long as needed for service delivery, compliance, audit obligations, dispute resolution, security monitoring, and legitimate operational purposes.

7. Security Measures

We apply technical and organizational safeguards such as access controls, secure communication channels, and monitoring against unauthorized access.

No system is fully immune to risk, so users should protect credentials and report suspicious activity promptly.

8. Your Rights

Subject to law, you may request access, correction, deletion, restriction, portability, or objection to certain processing activities.

Requests can be submitted through official support channels. We may verify identity before processing requests.

9. Children and Minors

SEZA is not intended for unauthorized use by minors under applicable law. If we discover prohibited account activity, we may suspend or remove affected accounts.

10. International Transfers

Where cross-border processing occurs, SEZA applies contractual, technical, and organizational safeguards aligned with applicable privacy requirements.

11. Policy Updates

We may update this policy from time to time. Material changes will be communicated through the app, website, or other official channels.

12. Contact

For privacy questions or rights requests, contact the SEZA team at privacy@getseza.app.